Privacy Policy

This Privacy Policy explains what personal information Just So Organizing collects through justsoorganizing.co (the "Site") and through our booking and communication tools, how we use it, who we share it with, and what choices you have.

1. Who we are

Just So Organizing is a home organizing business run by Irina Khrul, a sole proprietor doing business as Just So Organizing, in California ("we", "us", "our"). You can reach us at hello@justsoorganizing.co.

2. Information we collect

Information you give us.

• Contact form: your name, email address, phone number (optional), ZIP code, type of service, and the message you write.

• Email and messages: anything you send us by email, text message, or through our booking portal.

• Booking and service: the date and time you choose, the service location, a description of your space and goals, and photos of your space if you choose to upload them. Photos are optional.

• Contract and payment: your signature on the service agreement, and billing details. Payments are processed by HoneyBook and its payment processor. We do not see or store your full card number.

• Text messages: your phone number and the content of the messages we exchange.

Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser and device type, operating system, language, the pages you view, the links you click, the website that referred you, the date and time of your visit, and your approximate location (city or region).

Information we do not want. Please do not send us Social Security numbers, bank or card numbers by email or form, government ID, medical records, or other sensitive documents. If your photos show people, documents, or mail, please crop or cover them before uploading.

3. How we use information

• To answer your requests, prepare an estimate, and schedule work.

• To provide our organizing services, sign agreements, and collect payment.

• To send service-related texts and emails, such as confirmations, reminders, and invoices.

• To understand how the Site is used and to improve it.

• To measure our advertising and show our ads to people who visited the Site (see section 6).

• To keep our business secure, prevent fraud, and meet legal, tax, and accounting obligations.

We do not sell your personal information for money. We do not use your photos, messages, or form content for advertising.

4. Who we share information with

We share information only as needed to run the business:

• Framer hosts the Site and receives contact form submissions.

• Google provides our business email (Gmail), Google Analytics, and Google Ads.

• HoneyBook runs our client portal: booking, scheduling, contracts, e-signatures, invoices, payments, and text messaging. Its payment processor handles card payments.

• Meta (Facebook and Instagram) receives information through the Meta Pixel for advertising measurement.

• Professional advisers and authorities, such as an accountant or lawyer, or when the law requires it.

• A successor, if the business is sold or transferred. We will make sure your information stays protected.

Our providers may process information in the United States and in other countries. They may use it only to provide their services to us, except for the advertising and analytics purposes described in section 6.

5. Cookies and similar technologies

Cookies are small files stored on your device. Pixels and tags are small pieces of code that report how you use a website. The Site uses:

• Essential technology from Framer to deliver and secure the Site.

• Framer Analytics, which counts visits without cookies and without storing your IP address.

• Google Analytics, which uses cookies (for example, _ga) to measure how visitors use the Site.

• Google Ads tags to measure ad results and to show our ads to people who visited the Site.

• Meta Pixel, which uses cookies (for example, _fbp) to measure ad results and to show our ads on Facebook and Instagram.

We load Google Analytics, Google Ads tags, and the Meta Pixel only after you accept them in the cookie banner. You can change your choice at any time with the Cookie Settings link at the bottom of every page. You can also block or delete cookies in your browser settings. If you do, parts of the Site may not work as expected.

6. Advertising, analytics, and your choices

When you accept cookies, Google and Meta may collect information about your visit and combine it with other information they have about you. Under California law, this can count as "sharing" personal information for cross-context behavioral advertising. We do not send the content of your messages or your photos to Google or Meta.

You can opt out:

• In our Cookie Settings, by turning off analytics and advertising cookies.

• With Google: Google Ads Settings, Google Analytics opt-out browser add-on, and how Google uses information from sites that use its services.

• With Meta: Meta Ad Preferences and Meta Privacy Policy.

• With industry tools: Digital Advertising Alliance opt-out and Network Advertising Initiative opt-out.

7. Do Not Track and Global Privacy Control

The Site does not respond to "Do Not Track" browser signals. We do treat a Global Privacy Control signal from your browser as a request to opt out of sharing for advertising.

8. Text messages

If you give us your phone number and agree, we send you text messages about your service only: booking confirmations, reminders, scheduling changes, and replies to your questions. We do not send promotional or marketing texts.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help or contact us at hello@justsoorganizing.co. Consent to receive texts is not a condition of buying any service.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

9. How long we keep information

• Photos, messages, and project details: for up to 24 months after the work is completed, then we delete them.

• Contracts, invoices, and payment records: for as long as tax, accounting, and other laws require.

• Contact form requests that do not become a booking: for up to 24 months.

• Analytics and advertising data: as set in our Google and Meta accounts, normally no longer than 14 months.

We may keep information longer if we need it to resolve a dispute or comply with the law.

10. Security

We use reasonable measures to protect personal information, including trusted service providers, password protection, and limited access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you and the authorities as required by law, without unreasonable delay.

11. Your California privacy rights

If you are a California resident, you may ask us to:

• tell you what personal information we collect, use, and share, and give you a copy;

• correct information that is wrong;

• delete your personal information, and ask our service providers to do the same, subject to the exceptions below;

• stop sharing your personal information for cross-context behavioral advertising.

We may not be able to delete information that we need to complete a transaction or provide a service you requested, keep tax and accounting records, detect and prevent fraud or security incidents, comply with a legal obligation, or establish or defend legal claims.

We will not treat you differently for using these rights. To make a request, email hello@justsoorganizing.co with the subject "Privacy request". We may ask you to confirm your identity, for example by replying from the email address you used with us. We aim to respond within 45 days. An authorized agent may submit a request for you with your written permission.

We do not sell personal information. We do not knowingly collect or use sensitive personal information to infer characteristics about you. We do not disclose personal information to third parties for their own direct marketing, as described in California Civil Code Section 1798.83.

12. Children

The Site and our services are not directed to anyone under 18, and we do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

13. Links to other sites

The Site links to services we do not control, such as Instagram and Facebook. Their privacy practices are their own, so please read their policies.

14. Changes to this policy

We will post any update on this page and change the "Last updated" date. For material changes, we will also place a notice on the Site for at least 30 days, and we will email you if we have your address and the change affects information you gave us.

15. Contact

Just So Organizing, Irina Khrul, sole proprietor Email: hello@justsoorganizing.co